Refund policy
Returns & Refunds
We want you to feel completely confident in your purchase. If something isn’t quite right, we’re here to help.
1. 30-Day Returns
You have 30 days from the date of delivery to request a return for a refund.
To start a return, simply contact us at info@clubhouseclothing.ie.
Once approved, items must be sent back within 30 days.
2. Refunds
Once your return is received and inspected:
-
A full refund will be issued to your original payment method
-
Original standard shipping costs are included (as required by law)
-
Please allow up to 10 business days for your refund to appear
3. Condition of Returns
To be eligible for a refund, items must be:
-
Unworn and unwashed
-
In perfect condition
-
With all original tags and packaging intact
We may apply a deduction if items are returned in a condition that reduces their value.
4. Exchanges
We currently offer size exchanges for the same item (subject to availability).
If you’d prefer a different style, we recommend placing a new order to secure your item.
5. Faulty or Incorrect Items
In the rare event your item arrives damaged, defective, or incorrect:
-
We will arrange a priority replacement or full refund
-
All return shipping costs will be covered by us
Please contact us within 48 hours of delivery with details and images.
6. Non-Returnable Items
The following items are not eligible for return unless faulty:
-
Made-to-order or personalised pieces
-
Items marked as final sale
-
Hygiene-sensitive items (if applicable)
7. How to Start a Return
To begin a return, email us at info@clubhouseclothing.ie with:
-
Your order number
-
The item(s) you wish to return
We’ll guide you through the next steps.
8. Our Promise
We stand behind the quality of every piece. If your experience falls short of expectations, we will work with you to make it right.